CATCH HELLEN LIVE

L'Oréal Access

January 2021

Salon Reboot Webinars with L'Oréal Pro Education 

Monday 18th January 2021

10am to 12pm

Income: Understanding your numbers

  • Analysing turnover income

  • Interpreting business KPI's

  • Assessing and monitoring turnover streams

  • Tracking trends

Monday 18th January 2021

2pm to 4pm 

Costs: Taking control of outgoings

  • Analysing costs - fixed & variable

  • Interpreting your P&L

  • Industry benchmarks

  • Upscaling and downsizing the business

Monday 25th January 2021

10am to 12pm

Team: Maximising staff performance

  • Team KPI's 

  • Staff target setting

  • Effective pricing

  • Marketing specialisation & expertise

Monday 25th January 2021

2pm to 4pm

Clients: Optimising client spend

  • Client retention - post Covid

  • Customer service excellence

  • Optimising client share

  • Strategic marketing & social media

To book register on L'Oreal Access 

£49 /€49 each

uk.lorealaccess.com, Ie.lorealaccess.com

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